Terms and Conditions - House Clearance Garston
Welcome to our House Clearance Garston services. By engaging with our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Services Provided
We offer comprehensive house clearance services in Garston, including the removal of household items, furniture, and unwanted possessions. Our services are designed to provide a hassle-free experience for our clients.
1.1 Scope of Work
- Item Removal: We remove all unwanted items from your property.
- Sorting and Disposal: Items are sorted for recycling, donation, or disposal.
- Clean-Up: We ensure that the property is left clean and tidy after clearance.
2. Booking and Scheduling
To schedule our services, clients must provide accurate information regarding the size and nature of the clearance required. Appointments are subject to availability.
2.1 Confirmation
Upon booking, clients will receive a confirmation outlining the details of the service, including date, time, and estimated costs.
3. Payment Terms
Payment for services is due upon completion of the clearance. We accept various forms of payment, including cash, credit/debit cards, and bank transfers.
3.1 Invoices
Clients will receive an invoice detailing the services provided and the total amount payable. Early payment discounts may be available.
4. Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a fee.
4.1 Refunds
Refunds will be processed for cancellations made in accordance with our policy. Please refer to our refund policy for more details.
5. Liability and Insurance
We are fully insured to cover any damages that may occur during the clearance process. However, clients are responsible for securing any valuable or fragile items prior to service.
5.1 Damages
In the event of accidental damage, clients must report the issue within 24 hours. We will assess and address the situation promptly.
6. Client Responsibilities
Clients are expected to ensure that all items to be cleared are accessible and ready for removal. Any hazardous materials should be disclosed prior to the clearance date.
6.1 Preparation
Proper preparation of the property can facilitate a smoother clearance process. This includes organizing items and clearing pathways for our team.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. All data collected is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
7.1 Data Protection
We adhere to all relevant data protection laws and ensure that your information is securely stored.
8. Dispute Resolution
In the event of a disagreement, we strive to resolve issues amicably through direct communication. If a resolution cannot be reached, we may seek mediation or other legal avenues.
8.1 Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to UK jurisdiction.
9. Amendments
We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification
Changes to the terms will be communicated via email or through our official communication channels.
10. Acceptance of Terms
By engaging our House Clearance Garston services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you have any questions or require further clarification, please refer to our FAQ section or reach out to our customer service team.